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JW Marriott Orlando Bonnet Creek Resort & Spa
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Accounting
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Marriott Trainers
Bell
Culinary
Engineering
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Engineering
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Food & Beverage
Front Office
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Group Reservations
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JW Market
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Palm Cove
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Monday
, March 2
Event Hub
12:00pm •
HR Processing & Uniform Fitting
Wednesday
, March 4
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
8:00am •
Daily Rehearsal
Palm C
8:30am •
Symphony Of Service Act II Group 1/B
1:00pm •
Great Food Safe Food
1:00pm •
Great Food Safe Food-Mandatory F&B
3:15pm •
TiPS Training
3:15pm •
TIPS Training
TBA
9:00am •
GXP Empower Training
12:30pm •
Room Type Walk
Thursday
, March 5
Cafeteria
12:00pm •
Culinary Lunch
12:30pm •
F&B Lunch
1:00pm •
F&B Lunch
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
3:45pm •
Introduction of Training Manual
Griffin D
12:00pm •
Front Office - Lunch Break
12:00pm •
Housekeeping- Lunch Break
12:30pm •
HR/Sales/Finance - Lunch
IBIS
8:00am •
Housekeeping - Daily Rehearsal
9:00am •
Housekeeping Operations & Service Training
OSPREY
8:30am •
Bell Steps of Service
8:30am •
Front Office Steps of Service
Palm C
10:45am •
Bar 101
10:45am •
Bar 101
2:00pm •
Psychology of Hospitality
2:00pm •
Psychology of Hospitality
2:00pm •
Psychology of Hospitality
2:00pm •
Psychology of Hospitality
2:00pm •
Psychology of Hospitality
2:00pm •
Psychology of Hospitality
2:00pm •
Psychology of Hospitality
Pine
2:00pm •
Book4Time Training
Friday
, March 6
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
9:00am •
Training Manual
Griffin D
12:30pm •
Deson and Southern Aluminum Table Training
IBIS
8:30am •
Housekeeping - Daily Rehearsal
11:00am •
Houskeeping/Engineering/Loss Prevention Loyalty Training
11:00am •
Houskeeping/Engineering/Loss Prevention Loyalty Training
Magnolia
2:00pm •
Book4Time Training
Pine
9:00am •
Lightspeed Trainer Prep
Saturday
, March 7
Dogwood
9:00am •
ALL Rehearsal & Guest Engagement
Pine
1:00pm •
LightSpeed Groups Training
TBA
9:00am •
FOOD SHOW
9:00am •
FOOD SHOW
9:00am •
Banquets Steps of Service Training
Sunday
, March 8
Cafeteria
12:00pm •
Culinary Lunch
IBIS
8:30am •
Housekeeping - Daily Rehearsal
Magnolia
8:30am •
Front Office Loyalty/GXP Training Group B
1:00pm •
Front Office Loyalty/GXP Training Group A
OSPREY
8:30am •
Bell Loyalty/GXP Training
Pine
8:30am •
Lightspeed - Front Office 1 Group A
1:00pm •
Lightspeed - Front Office 1 Group B
TBA
9:00am •
BQT- Day OFF
Monday
, March 9
Dogwood
5:00pm •
ALL Wine Education
Griffin D
12:00pm •
Culinary Lunch
12:15pm •
F&B Lunch
12:15pm •
F&B Lunch
12:15pm •
F&B Lunch
12:30pm •
Engineering - Lunch Break
12:30pm •
Recreation - Lunch Break
1:00pm •
JW Market - Lunch Break
1:00pm •
F&B Lunch
1:00pm •
IRD - Lunch Break
1:15pm •
Events - Lunch
1:30pm •
Front Office - Lunch Break
1:30pm •
HR/Accounting/Sales - Lunch
IBIS
8:00am •
Housekeeping - Daily Rehearsal
OSPREY
7:00am •
AYS IRD Training Group A & B
1:00pm •
Bell Getting to Know Your Local Area
1:00pm •
Getting to Know Your Local Area Group A & B
Palm Ballroom
9:30am •
All Associates - Keynote Speech - Dr. Bryan Williams
Pine
1:00pm •
Lightspeed - Manager Review
Tuesday
, March 10
Cafeteria
1:15pm •
Culinary Lunch
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
IBIS
8:30am •
Housekeeping - Daily Rehearsal
OSPREY
8:30am •
Perfect Arrival/ Farewell Review - Group B
8:30am •
Perfect Arrival/ Farewell Review - Bell
1:00pm •
Perfect Arrival/ Farewell Review - Group A
Palm Ballroom
10:00am •
All Associates - Town Hall with David Marriott
Pine
8:30am •
LightSpeed - Front Office 2 Group A
1:00pm •
LightSpeed - Front Office 2 Group B
TBA
9:00am •
AM Coffee Break Set-Up
1:30pm •
ALL AM Coffee Break Test Meal
2:00pm •
Switch from AM to PM Coffee Break Set
2:45pm •
ALL PM Coffee Break Test Meal
Wednesday
, March 11
Cafeteria
10:45am •
Culinary Lunch
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
Griffin Foyer
11:00am •
Breakfast Buffet Test Meal
IBIS
8:30am •
Housekeeping - Daily Rehearsal
OSPREY
8:30am •
AYS Ops Training Group B
1:00pm •
AYS Ops Training Group A
Pine
8:30am •
LightSpeed - Front Office 3 Group A
1:00pm •
LightSpeed - Front Office 3 Group B
TBA
9:00am •
Breakfast Buffet Set-up
9:00am •
Prep For Opening
12:00pm •
ALL Illy Coffee Training
Thursday
, March 12
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
9:00am •
ALL Menu/Allergen Review
11:00am •
ALL Introduction to AV
4:00pm •
JSA Review
Griffin D
10:30am •
Events - Lunch
11:00am •
Culinary Lunch
11:15am •
Palm Cove - Lunch Break
11:15am •
S&S - Lunch Break
11:30am •
Illume- Lunch Break
11:30am •
JW Market - Lunch Break
11:30am •
IRD - Lunch Break
11:45am •
Housekeeping- Lunch Break
12:00pm •
Recreation- Lunch
12:00pm •
SPA - Lunch Break
12:15pm •
Unreserved - Lunch Break
12:30pm •
Front Office - Lunch Break
1:00pm •
Accounting/HR - Lunch Break
IBIS
8:30am •
Housekeeping - Daily Rehearsal
Pine
8:30am •
LightSpeed - Front Office 3 Group A - Extended
1:00pm •
LightSpeed - Front Office 4 Group B
Unreserved
2:00pm •
Events- Attend Unreserved Test Meal
Friday
, March 13
Activity Garden Lawn
12:00pm •
ALL Test Meal - Reception
12:00pm •
Test Meal - Reception
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
Griffin D
11:00am •
Culinary Lunch
11:15am •
Unreserved - Lunch Break
11:15am •
Palm Cove - Lunch Break
11:30am •
S&S - Lunch Break
11:30am •
JW Market - Lunch Break
11:30am •
IRD - Lunch Break
11:30am •
Illume- Lunch Break
11:45am •
Engineering - Lunch Break
12:00pm •
SPA - Lunch Break
12:15pm •
Unreserved - Lunch Break
12:30pm •
Front Office - Lunch Break
1:00pm •
Accounting/HR - Lunch Break
IBIS
8:30am •
Housekeeping - Daily Rehearsal
9:00am •
GXP Device Users - Housekeeping, Engineering, Loss Prevention
9:00am •
GXP Device Users - Housekeeping, Engineering, Loss Prevention
9:00am •
GXP Device Users - Housekeeping, Engineering, Loss Prevention
10:30am •
Houskeeping/Engineering/Loss Prevention Loyalty Training
In Department
1:00pm •
Front Office Role Play - All Group
Magnolia
8:30am •
Front Office Computer Lab Time - Group B
Pine
8:30am •
Light Speed Casual Class
8:30am •
Lightspeed Front Office 4 - Group A
1:00pm •
Lightspeed - Housekeeping Leaders
Unreserved
1:00pm •
Attend Ilume Test Meal/Cocktails
Saturday
, March 14
Cafeteria
12:00pm •
Culinary Lunch
Dogwood
8:00am •
ALL Rehearsal & Guest Engagement
Griffin D
9:00am •
Plated Dinner Prep
12:00pm •
Plated Dinner Test Meal
12:00pm •
ALL Plated Dinner Test Meal
IBIS
8:30am •
Housekeeping - Daily Rehearsal
Pine
1:00pm •
Lightspeed - Accounts Recievable
Sunday
, March 15
IBIS
8:00am •
Housekeeping - Daily Rehearsal
Pine
8:30am •
Welcome to MARSHA
8:30am •
Welcome to MARSHA
TBA
9:00am •
ALL Events Day OFF
Monday
, March 16
Cafeteria
12:00pm •
Culinary Lunch
Palm Ballroom
9:00am •
All Associates - Serve 360 Event
11:00am •
Opening Rally/Celebration
Wednesday
, March 18
Pine
8:30am •
MARSHA Training
Timezone
JW Marriott Orlando Bonnet Creek Resort & Spa
America/New York
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JW Marriott Orlando Bonnet Creek Resort & Spa
Mar 1
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18, 2020
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Activity Garden Lawn
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Recently Active Attendees
Maricela Salcido
Joe Kim
CM
Christy Malinksi
AB
Alysa Batson
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Alysa Batson
JL
Joe Lynch
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Jason Sanders
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Sunday
, March 1
Monday
, March 2
Tuesday
, March 3
Wednesday
, March 4
Thursday
, March 5
Friday
, March 6
Saturday
, March 7
Sunday
, March 8
Monday
, March 9
Tuesday
, March 10
Wednesday
, March 11
Thursday
, March 12
Friday
, March 13
Saturday
, March 14
Sunday
, March 15
Monday
, March 16
Tuesday
, March 17
Wednesday
, March 18
Venue
Activity Garden Lawn
Cafeteria
Dogwood
Event Hub
Griffin D
Griffin Foyer
IBIS
In Department
Magnolia
OSPREY
Palm Ballroom
Palm C
Pine
TBA
Unreserved
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Leadership
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Arrival - Trainer Prep
All
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Bell
Culinary
Engineering
All
Engineering
Events
Food & Beverage
Front Office
All
Leadership
Group Reservations
Housekeeping
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Illume
In-Room Dining
JW Market
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Spa
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